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FAQ

THE BASICS

  • What is SYDE?
    • Syde (pronounced “side”) is Daily Fantasy Sport (DFS) 2.0. It's built for the daily fan and removes the tedious element of building a team or filling positions. Instead, we provide pre-populated, easy-to-understand games. Bryce Harper or Mike Trout, Tom Brady or Aaron Rodgers, Patrick Kane or Alexander Ovechken?
    • Following basic fantasy rules, Syde mimics the more friendly competitions you and your friends probably already have.
  • How does it work?
    • Every day, Syde posts several matchups to the Syde app. Syde covers the NFL, NBA, NHL and MLB. So, for NBA matchups, you might see LeBron James versus Steph Curry. For NFL matchups, you might see Adrian Peterson and Jamaal Charles versus Julio Jones and Dez Bryant. There are always two sydes: Syde 1 versus Syde 2. You pick the “syde” that you think will win before the countdown clock expires. If the syde you selected wins, you win. Each Syde matchup has an entry fee. There are multiple denominations available. Each entry fee is associated with an amount you receive if you win. For example, a game with a $5 entry fee has a $9 pay out if you win.
  • What’s the commitment on my part?
    • There is no season long commitment. We’ll keep the matchups coming your way and you can play as many as you want. Play as much or as little as you like. One time, one each week, one every day – it’s entirely up to you.
  • How do I get started?
    • All you have to do is download our app and create an account. Once you register, fill in your profile, add funds to your account and you’re ready to go.
  • What are fantasy sports and how is SYDE a fantasy sport?
    • Undoubtedly, fantasy sports have become an institution. As games of skill, fantasy sports include games in which participants ("team owners") select actual (real-life) athletes for fictional teams and compete using scoring based on the athletes' statistics. Just like traditional fantasy sports, Syde uses athlete statistics in calculating athlete performance, and in turn, calculating which syde of the matchup wins.
    • Syde is a game of skill. To pick a syde, your careful consideration is required. You may consider such factors as past performance, predicted performance, weather conditions, and match ups in your analysis before picking a syde.

THE GAME

  • How do I play?
    • Download our app and create an account. Once you have created an account and fill in your profile, you’re ready to go. Every day, Syde posts matchups to the Syde app. You can review all of the matchups, or you can filter by entry fee amount and/or by sport. For each matchup you will be presented with two sydes: Syde 1 versus Syde 2. You pick the syde that you think will score the most fantasy points – before the countdown clock expires. If the syde chosen wins, you receive your winnings in your account.
    • Need more details, check out the rules.
  • Can I change the fantasy athletes offered in a game?
    • Nope. A Syde game is not modifiable in any way. We provide you with the complete game. All you do is pick the syde you think will win.
  • What about injuries or inactives?
    • We use many resources in forming our matchups, and we consider an athlete’s prospects for playing in any of their upcoming games. We try to exclude or account for injuries. However, sometimes injuries are not disclosed, nor are coach’s decisions. Our games will remain valid as presented even if there are injuries and other reasons an athlete doesn’t play or is under-utilized. You should consider this when picking your syde. However, Syde reserves the right to close down a game before the originally set game expiration time if injuries or other factors that affect any of the athletes included in the matchups ability to play.
  • Can I change the value of a game?
    • Nope. Every game has a designated game entry fee and a corresponding payout amount. For example, a game with a $5 game entry fee will have a $9 payout for the winner.
  • What happens if the two sydes of a matchup do not have the same number of matching positions?
    • Totally cool. There is no requirement that each syde has the same athlete positions represented. So, a Syde matchup may include two quarterbacks on one syde and two running backs on the other syde. If you think one syde has an advantage, go ahead and select it.
  • What happens if the two sydes of a game do not have the same number of fantasy athletes?
    • Again, totally cool. One syde of a matchup may include any number of fantasy athletes, but most commonly it may include between 1 and 5 athletes. For instance, the 2-versus-2 matchup may have fantasy athletes P and Q versus athletes J and K. Accordingly, one syde of the matchup is P and Q, and the other syde is J and K. Additionally, there is no requirement that the sydes have an even number of athletes. For instance, we can have a matchup featuring P, Q, and R versus J and K. We've tried to make the games appear even, regardless of how many athletes are on each syde. If you think the syde with more or less athletes has an advantage, go ahead and select it.
  • What is a "team" game? Why do I see teams on each syde of the game?
    • Syde offers a unique and proprietary fantasy game in which one or more professional teams are included on either syde of a matchup. First, when you see this, know that we are offering a fantasy game, and like every fantasy game, this particular game focuses on the statistical performance of the athletes, rather than the outcome of any game.
    • For example, typically in fantasy sports when an NFL team name (e.g., DET) is presented in a game it represents that teams defense. THAT IS NOT THE CASE HERE. When you see a team name on Syde, it’s shorthand that represents every skill athlete on the team. On the back end, what's really happening is the system is looking up the professional team's roster, and adding only the skill athletes to the matchup, discarding some/all of the non-skills athletes. For example, under the current rules, offensive linemen do not accrue fantasy points (even if they recover a fumble in the end zone). At the same time, the team concept includes all the QB’s on the team from first string to the end of the bench, all of the WR's, all of the TE's and all of the RB's, plus the kickers and team defense.
    • Second, please note that the teams pitted against each other in the Syde matchup may or may not be playing against each other in real-life. Using statistical performance, we can basically form a Syde matchup with any number of teams in the league.
  • When do I have to select my Syde by?
    • Each matchup has a deadline by which you need to select your syde and enter the game. The deadline will be the earlier of: 1) the time of the first real-life game involved in the Syde matchup or 2) 11:59 EST the day the Syde matchup is posted. You’ll see a countdown to the close of the matchup if you are playing on the app.
  • What if I want to change the syde I selected after the games close? Can I withdraw from a Syde game?
    • We encourage you to be diligent about your choices. Unfortunately, Syde cannot accommodate cancelation requests after a matchup has closed.
  • Can SYDE cancel a game once it is closed?
    • Syde reserves the right to cancel a game that has already closed at our discretion, without any restrictions. This would typically be done only in cases where we believe that due to technical problems or events impacting the sporting events, there would be a widespread impact on the integrity of the game. In this instance, all users would be refunded their entry amount.
  • How are Syde games scored?
  • How do I know when the fantasy athlete(s) on my syde accrue(s) points?
    • Every fantasy athlete involved in a Syde matchup will have a real-life opponent noted. The opponent represents the next game for that athlete. This is the game in which the fantasy athlete may accrue points.
  • How much money do I need to play a game?
    • Every game has a designated game entry fee and a corresponding payout amount. To play, you will be charged the amount noted in the game entry fee. You’ll need to enter your credit card information in order to deposit funds.
  • What happens to my money when I select my side?
    • Once you select a syde, your game entry is submitted. We debit your account for the game entry fee at the time of submission.
  • What happens to my money if I lose the game?
    • You lose your game entry fee.
  • What happens to my money if I win my game?
    • Winner winner chicken dinner. You get the “Winning value” noted in the matchup. The payout amount will be credited to your account!
  • When do I find out if I won or lost my Syde game?
    • We reconcile the outcome of all matchups within 24 hours of the last real-life game involved in the Syde matchup. All accounts will reflect your wins and losses by then. If playing on the app, you can check out your win/loss record in the Stats section.
  • What is a transaction fee? Why don’t I double my money if I win a SYDE game?
    • We charge a transaction fee of ten percent. So, if you play a $5 game, we charge you $0.50. We do this for every user. You’re putting $4.50 on the line in this Syde game. If you win, we double it.
  • What happen if there is a tie?
    • Ties suck, don’t they. If this happens, we refund your entry fee back to your account.

ACCOUNT MANAGEMENT

  • How do I create an account?
    • Creating an account is easy. All it takes is a few minutes, a credit card, and a dream. Either visit us online www.sydeapp.com, or download the app. After filling out a few details you’ll be ready to roll.
  • How do I reset my password?
    • Follow the links for “forgot password” and we’ll get you through it.
  • How do I deposit money?
    • Depositing money is really easy. Pull out your credit card, go to Profile, Add Funds and enter your payment information.
  • Is my credit card secure on Syde?
    • Syde uses Stripe to process all credit card transactions. Stripe is one of the most trusted payment processors in the industry and abides by the most stringent security standards so rest assured your credit and debit card information is safe being processed by them. Syde never sees, nor handles any of your PCI/Credit Card information. You can check out Stipe’s security measures at www.stripe.com
  • How do I withdraw money from my account?
    • If you choose to withdraw money from your account, you will be asked to enter a debit card that we can credit your funds back to. It goes unsaid that you can only withdraw money that you actually have in your account. Additionally, Syde charges a 2% fee on all funds withdrawn to prevent excessive funding and withdrawing.
  • Do I have to pay taxes on my winnings?
    • We’re not your accountants, but the answer is almost positively yes.

LEGAL

  • Is SYDE legal?
    • We are a US-based skill games company, and all of our contests are operated 100% legally under United States law. The US Government and 44 of the 50 states consider fantasy sports a game of skill. We do not allow residents of Arizona, Iowa, Louisiana, Nevada, Montana, or Washington to participate in our contests due to state-specific regulation against cash prize awards. We also require our users to be 18 years of age or older (19 in Alabama and Nebraska) and a resident of the USA to make a deposit or play in any Syde games. We take the legal status of our contests very seriously. If you have any questions related to this topic, please don’t hesitate to contact us at support@sydeapp.com.